Frequently Asked Questions

Everything you need to know about our premium leather goods.

What type of leather do you use in your products?

We exclusively use 100% full-grain leather, the highest grade available, ensuring that each piece develops a unique patina over time and lasts for decades.

How should I care for my leather items?

To maintain the quality, we recommend applying a leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or heavy moisture.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or embossed items are final sale.

Do your products come with a warranty?

Yes, all Leatherman fashion goods are backed by a limited lifetime warranty against manufacturing defects in materials and craftsmanship.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor its progress.